Print from $149.00

The face you know by heart
A familiar face, made into something you can keep close.
Start with a pet photo already on your phone. Choose the piece and the look, then see the portrait before checkout. We don't print it until you say it's them.
Made from your photo
Choose where this part of your pet's story will live.
Choose your piece, size and color, then make it theirs with a portrait from your favorite photo. HEARTKNOWN turns pet photos you upload into personalized portrait products. You can browse without an account. Optional Google sign-in through Shopify lets you access your saved designs and orders.
Print from $295.00
Print from $29.95
Print from $139.00
Photo to portrait
You decide whether the face feels right.
A familiar expression, a favorite photo, a portrait that feels like them.


Artwork styles
One pet, many ways to keep it.
- Big Day StoryWarm storybook color and lively brushwork give milestone memories an elegant lift.

- Clear LineClean, restrained portrait lines adapted to the selected product surface.

- Everyday GeometryClean, balanced shapes turn familiar features into a quiet modern portrait.

- First ChapterA warm illustrated beginning with gentle texture and a curious, recognizable portrait.

- Gilded KeepsakeBalanced geometric framing gives a gift-ready portrait quiet ceremony.

- Quiet HeirloomA dignified painterly portrait with calm depth and careful likeness.

- Solo SpotlightA bold editorial crop with graphic rhythm and one unmistakable personality.

How it works
Your photo. Your choice. Your approval.
The piece, pet and portrait stay together from the first choice through checkout.

01
Choose your piece
Start with a currently available product, size and color.

02
Add your pet
Upload one to three clear photos that you own or have permission to use, then choose a starting look.

03
See it and decide
Review the portrait with the exact item details. Checkout starts only after you approve that version.
What you can rely on
See the portrait first
The portrait and selected item are shown together before checkout.
Your approval is the reference
The version, item and options you approve become the order reference.
Prepared for the piece
After payment, product availability and production files are checked before a draft can move toward production.
Hosted checkout
Payment details are entered with the checkout provider and are not stored by HEARTKNOWN.
FAQ
Before you begin
Clear answers about photos, approval, payment, production and support.

No. You can browse products and Moments without signing in. Sign-in is required before private photos are uploaded or a design is saved.
Yes, if the face and defining markings are clear, well lit and unobstructed. A technically accepted photo is not a promise that every source image will produce the same level of detail; we may ask for another photo before an order can continue.
Yes. You review the portrait, item and selected options before you approve that version and continue to checkout.
Before you pay, you can try new previews within your free daily limit; those aren't counted as changes. After you pay, we check your design for production. If we send you an updated preview and it isn't quite right, you can ask for up to three changes within 30 days of payment. Damage, an incorrect item or a verified production defect follows the quality-issue process instead.
Tell us within 3 days of delivery what looks off, with a photo of your piece. We'll remake it once for free, shipping included, and you don't need to send the first one back. You'll approve the new preview first, with one round of changes. Remakes join our production queue and are estimated to ship 7–14 business days after you approve the new preview. For orders delivered November 16–December 24, tell us by December 28. This remake is offered instead of a refund.
Use the supported estimate shown before payment for the selected piece, destination and shipping method. If a dispatch time is not stated, the Shipping Policy explains the 30-day default and your delay or cancellation choices.
Keep the item, packaging and clear photos, then contact HEARTKNOWN with the order reference. A confirmed issue is resolved with a free remake or an original-payment refund, depending on the verified facts.
Payment does not automatically confirm production. Product availability and production files are checked first, and production remains unauthorized until the required staff review is complete.
The first storefront is for United States delivery, English content and USD pricing. Available methods and charges are confirmed before payment.
Compare current pieces, the photos you will need and the available product options. Check the published holiday order-date information when planning around Christmas.



