Skip to content
Custom pet keepsakes, designed with your approval before checkout.
HEARTKNOWN

How it works

From pet photo to production-ready piece.

The buying journey separates product choice, design approval and production preparation so each step stays clear.

1. Choose a product

Start with a published Shopify product. Size, color and availability remain platform facts and are checked again before checkout.

2. Add your pet

A clear photo becomes the starting material for the design. Your private source image is separate from the public product media.

3. Approve the design

You can review the result before payment. The version you approve is frozen as the production reference.

4. Checkout and production preparation

Shopify hosts checkout. After payment, the prepared file follows the selected product into the controlled production route.